📧 Email support
Questions, feature requests, or bug reports - we read them all.
lynxapps.contact@gmail.com⏱️ Response time
We typically reply within 2–3 business days.
⏳ Receipt Digitizer for Android is coming soon
The app is in development and launching soon on Google Play. Have a question before it lands? Email us and we'll get back to you.
Frequently asked questions
What is Receipt Digitizer?+
Receipt Digitizer turns paper receipts into organised digital expenses. Scan a receipt with your camera, check the details the app suggests, and save it. Expenses can then be sorted by category and folder, tracked against budgets, and exported.
How does scanning work?+
Point your camera at a receipt, or import a photo from your gallery. On-device text recognition suggests the merchant, amount, and date. Review the details, correct anything that's off, and save. You can also add expenses manually.
Is my receipt data private?+
Yes. Receipt images and expense details are stored on your device and are not uploaded to our servers. The App doesn't need an account. Anonymous crash reports and usage events are collected through Google Firebase, and ads in the free version are served by Google. See our Privacy Policy for full details.
How do budgets work?+
Set a budget for a category or for all spending. The App shows how much of the budget you've used as your expenses are added, so you can see when you're getting close to the limit.
How do folders and categories differ?+
Categories describe what you bought, such as groceries or travel. Folders group receipts for a purpose, such as a trip, a project, or a client. A receipt can be in a category and a folder at the same time.
Can I export my records?+
Yes. You can export expenses as a PDF report to share with an employer, accountant, or your own files, or as a CSV for spreadsheets and accounting software.
How do backups work?+
Create a backup from within the App to save your receipts, budgets, and categories. Keep the backup somewhere safe so you can restore your records on a new phone.
How do I restore Pro on a new device?+
Pro is linked to your Google Play account. Install Receipt Digitizer on the new device, sign in to the Google account that made the purchase, and open the App while connected to the internet. If Pro doesn't appear, use the restore option in the App's settings.
How do I cancel my subscription?+
Subscriptions are managed through Google Play:
- Open the Google Play Store
- Tap your profile icon (top right)
- Select Payments & subscriptions
- Tap Subscriptions
- Choose Receipt Digitizer and tap Cancel subscription
Refunds are handled by Google in accordance with Google Play policies.
Which languages are supported?+
Receipt Digitizer is available in English, Spanish, French, German, Arabic, Portuguese, Italian, Simplified Chinese, Japanese, and Korean. Change the language in Settings. The change takes effect without restarting the app.
What Android version is required?+
Receipt Digitizer requires Android 8.0 (Oreo) or later. Camera access is needed only for scanning, and you can always add expenses manually.
Troubleshooting
The scan doesn't read my receipt correctly
- Lay the receipt flat in good light, and avoid shadows and glare
- Fill the frame with the receipt and hold the phone steady
- Correct the suggested details before saving, or enter them manually
I'm not getting reminders
- Open Android Settings → Apps → Receipt Digitizer → Notifications and make sure notifications are turned on
- Turn off battery optimisation for Receipt Digitizer (Settings → Apps → Receipt Digitizer → Battery), so Android doesn't delay reminders
- Check that Do Not Disturb isn't silencing the App
Pro isn't showing after a purchase
- Make sure you're connected to the internet and reopen Receipt Digitizer
- Check that you're signed in to the Google account used for the purchase (Google Play → profile icon)
- Check Payments & subscriptions in Google Play to confirm the purchase is active
- If it still doesn't appear, email us with your order details and we'll help
The app is slow or won't open
- Force-stop the app (Settings → Apps → Receipt Digitizer → Force stop) and reopen it
- Restart your phone
- Make sure Receipt Digitizer is updated to the latest version in Google Play
Still need help?
Couldn't find your answer? Our team is happy to help with any question, request, or bug report.
Contact supportTypical response time: 2–3 business days
More resources
- Receipt Digitizer Android overview - features and pricing
- Privacy Policy - how your data is handled
- Terms of Service - terms and conditions
- Receipt Digitizer for iOS - our iPhone and iPad version