RenewalDesk for Android is coming soon to Google Play
Leave your email and we'll notify you at launch: lynxapps.contact@gmail.com
Frequently Asked Questions
What is RenewalDesk?
RenewalDesk is a book-of-business renewal tracker for independent insurance agents. It helps you manage clients and policies, stay on top of upcoming expirations with 30/60/90-day pipelines, forecast commissions, and export branded reports - all privately on your device.
How does the renewal pipeline work?
Your dashboard groups policies into urgency buckets: expiring in 30, 60, or 90 days, plus an expired bucket. Each morning you can see exactly which clients to call. When you mark a policy renewed, RenewalDesk logs the action and automatically creates a fresh active policy rolled forward by the previous term length.
How is commission calculated?
Expected commission = annual premium x commission rate. Enter the premium and rate on each policy - RenewalDesk does the math. The 12-month forecast chart (Pro) sums expected commissions by month across your entire book.
What's included in the free version?
The free version lets you track up to 25 policies, view a 3-month commission forecast, receive renewal reminders, and manage unlimited clients and carriers. Unlimited policies, the 12-month forecast, PDF/CSV export, and widgets require Pro.
How much does Pro cost?
Pro is sold through Google Play, which shows the current plans and prices before you buy.
How do renewal reminders work?
RenewalDesk schedules local notifications at configurable day offsets before each policy's expiration date - by default 90, 60, 30, 14, and 7 days before, sent at 9 AM. You also get a morning digest. Customize timing in Settings → Renewal Reminders. Notifications are created on your device and never pass through a LynxApps server.
Can I import my clients from Contacts?
Yes. Tap the + menu in the Clients tab and choose "Import from Contacts." RenewalDesk prefills the client form with the contact's name and phone number. If you deny Contacts permission, you can add clients manually or grant permission later in Android Settings.
Does RenewalDesk sync across my devices?
No. RenewalDesk for Android keeps your data on the device you use it on. To move your records to another device, export a CSV data file and import it there.
What data does RenewalDesk collect?
Your client, policy, and carrier data stays on your device. RenewalDesk uses Firebase for anonymous crash and usage analytics only - no client names, policy details, or premium figures are ever included. See our Privacy Policy for full details.
Can I export my data?
Pro users can export a branded PDF report and a CSV data file from the Reports tab via the share sheet.
How do I cancel my subscription?
Open the Google Play Store → tap your profile icon → Payments & subscriptions → Subscriptions → RenewalDesk → Cancel subscription. Your Pro access continues until the end of the current billing period.
How do I restore my purchase?
Tap the Pro upgrade button inside RenewalDesk, then tap Restore purchases. Make sure you're signed in to Google Play with the same Google account used for the original purchase.
Still need help?
Email us at lynxapps.contact@gmail.com - we respond to every message.