Support & FAQ

ReefDose is a professional reef aquarium management app that helps you:

• Track water parameters (calcium, alk, magnesium, pH, salinity, temperature, etc.)
• Calculate precise dosing for additives
• Schedule and track maintenance tasks
• Analyze parameter trends over time
• Sync data across iPhone, iPad, and Mac with iCloud

It's designed for serious reef keepers who want data-driven tank management.

Free Plan:

• 1 tank
• Parameter logging
• Task reminders
• Basic features

Pro Plan:

• Unlimited tanks
• Dosing calculator with product library
• Advanced analytics & charts
• iCloud sync across devices
• Home Screen widgets
• CSV/PDF export
• Maintenance logs & livestock tracking

Three Pro options to fit your needs:

• Monthly: $2.99/month (auto-renews)
• Yearly: $29.99/year with 7-day free trial (auto-renews, saves $5.89/year)
• Lifetime: $49.99 one-time purchase (permanent access, no renewal)

All prices shown in USD. Prices may vary by region and currency.

Setting up is easy:

1. Open ReefDose and tap the + button to add a tank
2. Enter your tank name and volume (gallons or liters)
3. Add equipment details (filter, lighting, etc.) — optional
4. Log initial water parameters
5. Start logging! Next reading will show trends

The dosing calculator is very accurate — it uses standard reef chemistry formulas and has a comprehensive product library. However:

• Always verify calculations independently
• Account for your unique water chemistry
• Start with test doses to validate results
• Consult established reef-keeping resources for guidance

ReefDose is a tool to aid your decision-making, not a replacement for expertise and caution.

Yes! iCloud sync is available with a Pro subscription. When enabled:

• Your tank data syncs across iPhone, iPad, and Mac
• Data is encrypted using CloudKit
• Syncing happens automatically in the background
• You can manage sync in Settings → [Your Name] → iCloud

iCloud sync is optional — you can use ReefDose entirely offline without it.

Free plan: Limited to 1 tank

Pro plan: Unlimited tanks! Manage as many as you want with separate parameter tracking, dosing calculations, and task schedules for each.

Yes, Pro subscribers can export data as CSV or PDF files. This is useful for:

• Backing up tank records
• Sharing data with others
• Analyzing trends in spreadsheets

Free plan: Export not available (Pro feature)

You can cancel anytime through your Apple ID:

1. Open Settings
2. Tap [Your Name] at the top
3. Select Subscriptions
4. Find ReefDose
5. Tap Cancel Subscription

You'll retain access until the end of your current billing period.

Your data stays on your device. If you downgrade from Pro to Free:

• Your tank data is preserved
• iCloud sync will stop (but your local data remains)
• You'll be limited to 1 tank in the free plan
• You can re-upgrade anytime to access all tanks again

Yes! ReefDose works completely offline. You can:

• Log parameters without internet
• Calculate dosing offline
• Manage tasks locally

iCloud sync requires internet, but all core features work offline.

• iOS 14.0 or later (iPhone)
• iPadOS 14.0 or later (iPad)
• macOS 12.0 or later (Mac with Apple Silicon)

Yes! Pro subscribers can track:

• Fish species, quantity, and size
• Coral types and growth notes
• Invertebrates (shrimp, snails, stars, etc.)
• Care notes and history for each animal

Keep a complete inventory of your reef community.