Support & FAQ

Tap the plus (+) icon on the main screen, then enter the medication's name, form (tablet, capsule, liquid, etc.), dosage, and schedule. You can add your prescribing doctor's details, personal notes, and start/end dates for short-term courses. Save, and it appears in your medication list ready to log.

PillVault supports daily, weekly, interval, and custom schedules - and you can add multiple dose times throughout the day. It also supports tablets, capsules, liquids, drops, sprays, powders, creams, patches, injections, inhalers, and more.

When you add or edit a medication, set the times you take each dose. PillVault schedules personalised reminders for each dose time. You can also see your next dose on the Lock Screen via Live Activities, and use Siri & Shortcuts to log doses or check your adherence hands-free.

Enable supply tracking for a medication and enter your current quantity. PillVault automatically estimates your remaining days of supply based on your dosing schedule, shows color-coded refill status indicators, and sends a reminder before your supply runs low so you never run out unexpectedly.

Yes. After marking a dose as taken, you can tap undo to reverse it instantly - keeping your dose history and adherence statistics accurate.

Medication adherence is how consistently you take your prescribed medications on schedule. PillVault tracks daily, weekly, and monthly adherence, shows completed and missed doses, builds streak counters, and provides a calendar-based history so you can see patterns at a glance. Premium unlocks advanced analytics and detailed reports.

PillVault can generate a detailed medication report covering your 30-day dose history, adherence analysis, calendar-based patterns, refill status, and medication information. Reports can be exported as a PDF to share with your doctor or caregiver, or as a CSV for your own records. Report generation requires Premium.

Yes. PillVault supports iCloud sync to keep your medications, schedules, and dose history in sync across all your Apple devices. Enable it in Settings → [Your Name] → iCloud → PillVault, and your data will sync automatically when you are on Wi-Fi or cellular.

Your medication data is stored on your devices and synced privately through Apple iCloud when enabled. PillVault does not transmit your health information to our own servers, and no account is required. See our Privacy Policy for full details.

Open PillVault, go to Settings → Restore Purchases, and make sure you're signed in with the same Apple ID used for the original purchase. Your Premium status will be restored immediately.

Subscriptions are managed through your Apple ID:

1. Open Settings on your iPhone or iPad
2. Tap [Your Name] at the top
3. Select Subscriptions
4. Choose PillVault: Medication Tracker
5. Tap Cancel Subscription or change your plan

Refunds are handled by Apple in accordance with App Store policies.

No. PillVault is a personal medication organisation and tracking tool, not a medical device, and it is not a substitute for professional medical advice. It does not provide medical advice, diagnosis, or treatment recommendations. Always follow the instructions provided by your healthcare professional.