Support & FAQ

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Frequently asked questions

What is Home Logbook?+

Home Logbook is a local-first home maintenance tracker for iPhone. It helps you:

  • Log repairs, maintenance tasks, and home improvement projects
  • Organise tasks by room (kitchen, bathroom, roof, HVAC, garden, and more)
  • Schedule repeating tasks like seasonal maintenance
  • Save contractor contacts and link them to tasks
  • Track warranty expiry dates and get alerts before they lapse
  • View a home health score and year-end maintenance reports

All data is stored on your device โ€” no accounts, no cloud, 100% private.

What's the difference between Free and Premium?+

Free tier:

  • Up to 10 maintenance tasks per home
  • All room types and task categories
  • Photos and notes on tasks
  • Repeating task scheduling
  • Reminders and notifications
  • Contractor directory
  • Home health score

Premium:

  • Unlimited maintenance tasks
  • Full year-by-year maintenance reports
  • Contractor usage reports
  • All future Premium features
What subscription options are available?+
  • Monthly: $2.99/month (auto-renews)
  • Yearly: $24.99/year (auto-renews)
  • Lifetime: $39.99 one-time โ€” pay once, own forever

All prices in USD. Prices may vary by region.

How do I set up my home?+
  1. Open Home Logbook and complete the quick onboarding (select your rooms)
  2. Grant notification permission to receive task reminders
  3. Your home is ready โ€” tap any room to add your first task
  4. Use the Dashboard to see your home health score and upcoming tasks
How do repeating tasks work?+

When you mark a repeating task as complete, Home Logbook automatically creates the next occurrence based on the recurrence interval you set (e.g. every 3 months for gutter cleaning, every year for boiler service).

The follow-up task appears in your Schedule immediately, so your calendar is always current without any manual effort.

How does the home health score work?+

The home health score is a live indicator of how well-maintained your home is. It's calculated from:

  • Number of overdue tasks (each overdue task lowers the score)
  • Number of tasks completed on time (improves the score)
  • Upcoming tasks due this month (shown as a prompt to act)

The Dashboard also surfaces seasonal suggestions relevant to the current time of year to help keep your score healthy.

How do I add a contractor to a task?+
  1. Go to Settings โ†’ Contractors to add a contractor (name, trade, phone, email)
  2. Open any task and tap the contractor field to link a saved contractor
  3. From the task detail, tap the contractor's name to call or send an SMS directly

All contractor data is stored locally โ€” never uploaded or shared.

How do reminders work?+

You can set reminders two ways:

  • Exact reminder time: Pick a specific date and time in the task's Reminder section โ€” the notification fires at exactly that moment
  • Lead days: Set how many days before the due date you want to be reminded โ€” the notification fires at 9 AM on that day

Warranty expiry reminders work the same way. Make sure Home Logbook has notification permission in iOS Settings.

Can I attach photos to tasks?+

Yes. From any task detail or task form, tap the photo attachment area to:

  • Take a new photo with your camera
  • Choose an existing photo from your library

Photos are copied into Home Logbook's local storage on your device and are never uploaded. You can attach multiple photos per task.

What are maintenance reports?+

Premium subscribers can view year-by-year maintenance reports showing:

  • All tasks completed in a given year, grouped by month
  • Contractors used and tasks they were linked to

Reports are useful for insurance documentation, property sale disclosures, or simply reviewing your year's work. They're generated from your local data โ€” no internet connection required.

Does Home Logbook back up my data?+

Home Logbook is local-only โ€” there is no cloud backup managed by LynxApps. Your data is protected by whichever iOS backup method you use:

  • iCloud Backup: If enabled in Settings โ†’ [Your Name] โ†’ iCloud โ†’ iCloud Backup, your Home Logbook data is included in your device backup
  • Mac/PC backup: Backing up via Finder or iTunes also captures app data

We strongly recommend keeping iOS backups active. We cannot recover data from a lost or reset device.

How do I cancel my subscription?+
  1. Open Settings on your iPhone
  2. Tap [Your Name] at the top
  3. Tap Subscriptions
  4. Find Home Logbook and tap it
  5. Tap Cancel Subscription

You'll keep Premium access until the end of the current billing period. All your data remains on your device.

What iOS version is required?+
  • iOS 18.0 or later (iPhone)

Home Logbook uses SwiftData, which requires iOS 17 or later, and takes advantage of iOS 18 features for the best experience.

Troubleshooting

Reminders aren't appearing

  1. Go to Settings โ†’ Notifications โ†’ Home Logbook and ensure notifications are allowed
  2. Check that "Allow Notifications" is on and the alert style is not set to None
  3. Open the task and verify a reminder date is set (the Reminder toggle should be on)
  4. Restart your iPhone and check again

App is slow or crashing

  1. Force-close the app (swipe up from the bottom and swipe away Home Logbook)
  2. Restart your iPhone
  3. Check for an app update in the App Store
  4. Ensure you have at least 1 GB free storage on your device
  5. If crashes persist, email us โ€” crash reports help us fix issues fast

Photos aren't saving to tasks

  1. Go to Settings โ†’ Privacy & Security โ†’ Photos โ†’ Home Logbook and set access to "All Photos" or "Selected Photos"
  2. If using the camera, ensure Camera access is also granted
  3. Check available device storage โ€” photo attachments require free space

Task count is stuck at 10

The free tier supports up to 10 tasks per home. To add more, upgrade to Premium via Settings โ†’ Premium in the app. If you believe you have an active Premium subscription and are still seeing the limit, tap "Restore Purchases" in the Premium screen.

Tips for getting the most out of Home Logbook

Still need help?

Our team reads every message. Include your device model and iOS version for the fastest response.

Contact support

Typical response time: 2โ€“3 business days

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